Browsing All Posts filed under »Retail Healthcare«

Retail Healthcare Open for Business

July 22, 2014

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Retail healthcare has been a trending topic of discussion, growing in prominence over the past four plus years.  At first, it was a novelty:  can healthcare learn from retail?  Should they? Then there were baby steps, like mimicking, for healthcare adopting retail:  creating clinics (bringing care to the customer), increasing social media presence (branding), and improving […]

Walmart in HC: the Stats

August 8, 2013

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Numbers carry a certain weight that words cannot. Walmart received many mentions at the ASHE Annual Conference two weeks ago in Atlanta. None of those passing references were nearly as powerful as a few statistics on Walmart in one of the sessions I attended, and how Walmart plans to change the face of healthcare. Two […]

Healthcare for Pennies on the Dollar

May 21, 2013

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If anyone wonders what healthcare could look like if a publicly traded retail giant dove head-first into healthcare, let me offer this article.  Efficient healthcare, Walmart-style—imagine the possibilities! The subject of the article, Dr. Devi Shetty’s Narayana Hrudayalaya hospital, might ring a bell for readers, as it was featured in Fast Company as one of 2012’s […]

Loyalty is Dead—Even in Healthcare

April 30, 2013

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Retail healthcare is advancing in sophistication, and this is a good thing. Healthcare providers continue to reach out more into the community with outpatient services, going to the people—this is progressive.  Historically, most hospitals have played from a position of strength in the healthcare delivery relationship:  patients come to us. Hospitals continue to become more […]

Solidify Infrastructure Before Expansion

November 7, 2011

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As many retail enterprises are aware, whether their eyes are on IPOs or simply survival, growth too fast can be the kiss of death. Hospitals and healthcare systems poised to do battle in suburbia and elsewhere via the outpatient clinic model, likewise, have much more to think about than simply location, location, location. Retailization themes […]

Food Trucks Offer Retail Healthcare Hints

June 8, 2011

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If the term food truck is foreign to you, let me catch you up on one of the hottest food and entrepreneurial trends in the past three years, and see if you can make the parallels to retail healthcare. A food truck is the generic term for a mobile vehicle (could be a converted camper […]

Retail Healthcare and Situational Shopping

February 25, 2011

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Research shows people spend more money when they shop “situationally”. Situational shopping is defined as purchasing items as a side activity to doing something else. An example would be surfing the web on a smart phone for a restaurant phone number and then buying tickets to a concert in the middle of your search. To […]