Browsing All Posts published on »August, 2014«

Elder Patient Needs Begin with the Brain

August 19, 2014


For some time, I have been struggling with hospital wayfinding: how to make it better for our clients, and thus for hospital visitors. What I have found is wayfinding, like other big design problems in healthcare, traces its roots to understanding cognitive functions and how people process information, universally.  Wayfinding will be solved when we […]

Do We Pay for Precision?

August 15, 2014


Earlier this week, I had the occasion to visit Milwaukee.  The trip was a mixture of business and pleasure. Including the airline arrival, I was able to sample four separate modes of transportation by limiting myself to the urban core during my stay. What I noticed from each of the experiences was how drastically they differed based on my […]

Coping with Leadership Turnover

August 13, 2014


In past blog posts related to healthcare projects, I probed the value of process over people.  To clarify, I am not implying people are not important, only that a process govern the way people interact at all times—a process that is well constructed and not easily changed by the very people who attempt to work within […]