Browsing All Posts published on »November, 2012«

Selling the Fear Factor

November 30, 2012

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One of the most cringe-worthy lines in sales occurs when a salesman states he wants to “find the pain” of a prospect, or to surreptitiously identify “what keeps [the prospect] up at night”. Every employed person has individual as well as organizational responsibilities.  Outside a hospital’s inner management circle, it is difficult for anyone to know what scares a hospital administrator. […]

States: Euthanize Antiquated CON Acts

November 27, 2012

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Imagine your company wanted to make a $37 million investment to grow its business.  This decision would make your business stronger and more stable, help serve the community in which it is located in a new way, as well as provide new jobs and boost the economy. The only catch:  there is an expensive regulatory process which could […]

Healthcare is a Human Resources Puzzle

November 19, 2012

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Every once in a while, a total stranger provides me with the perfect quotation to communicate a concept with which I have been previously unsuccessful. October 29 was one of those days. That is when Gerard van Grinsven, CEO of Henry Ford West Bloomfield Hospital, offered the following quote: “From a financial perspective, the environment we have […]

Psychology & Happiness (in Project Delivery), Part II

November 15, 2012

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[See previous post for Part I] So what contributes to a happy project? Psychologists suggest that when asked about our most happy times, people tend to recall “an intense, hive-like group experience”. This hypothesis fits my own life. I clearly remember two summer camps in particular, the soccer teams I played on in my youth, […]

Psychology & Happiness (in Project Delivery), Part I

November 13, 2012

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Poll enough healthcare executives and it would not be unusual to hear project delivery compared to baby delivery:  laborious, painful and never the same experience. Is project delivery ever a happy endeavor?  If so, how?  Can it be achieved with regularity? Happiness may appear mercurial, yet it is a fashionable pursuit at the moment. Researchers note how current […]

U.S. Infection Control Could Learn From Europe

November 7, 2012

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Many architects dismiss vendors who want to come to their firm and pitch their wares. Not me. I find vendor presentations an easy and rewarding way to keep up with industry products—and not just because of the CEUs and free lunches. I especially like to attend lunch-and-learns on products that are not healthcare related, to make sure […]

Healthcare Interiors Trends 2012

November 5, 2012

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Trend mining is like panning for gold. Every once in a while a nugget is found, but it can take a large volume to find what you are looking for. Medical Construction + Design’s Sept/Oct issue (pages 40-1) has a healthcare article that touched on four new interiors trends.  Unbeknownst to trend prognosticators, one designer’s trend is another designer’s best practice. Only […]

Revisiting Disaster Preparedness

November 2, 2012

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After a natural disaster like “Superstorm” / Hurricane Sandy, it makes perfect sense to examine if a company or institution has disaster planning protocol in place. Although Florida was mercifully spared the wrath of Sandy, hospitals here are once again revisiting the subject. Given the recent spate of hurricanes, tornadoes, and terrorist attacks, I am […]