Browsing All Posts published on »April, 2013«

Loyalty is Dead—Even in Healthcare

April 30, 2013


Retail healthcare is advancing in sophistication, and this is a good thing. Healthcare providers continue to reach out more into the community with outpatient services, going to the people—this is progressive. ¬†Historically, most hospitals have played from a position of strength in the healthcare delivery relationship: ¬†patients come to us. Hospitals continue to become more […]