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Last week I attended the National Rural Health Association’s Annual Rural Health Conference in Savannah, and really enjoyed myself. Of course the venue, Savannah’s Trade and Convention Center, is so ideally situated in an historic and urban environment, it was hard not to. I was a first-time attendee and learned a great deal. Dr. Joycelyn Elders, […]
May 28, 2010
Long before any of the current best practices du jour in project management, design collaboration with the owner especially in health care, meant full-scale vignettes of a suite, room or wall layout to make sure things worked the way they were designed. These dress rehearsals, or mock-ups, have always been important in highly program-driven work. The more a new […]
May 26, 2010
Collaboration to most artists means seeking temporary inspiration from an unlikely source to gain creative synergy. In some instances, an injection of unique insight from an unrelated perspective can jumpstart a project. In the design world graphic designer Bruce Mau has always been an outspoken advocate of cross-pollination from diverse industries. His collaboration with architect Rem Koolhaas produced the […]
May 24, 2010
As handy as BIM is, it needs add-on programs, or “apps” (applications), to enhance its power. Some examples of software that my company uses to amplify Revit’s (our BIM software) usefulness are Building Explorer and eSPECS. This is no slight to Revit. In fact, it is a complement to Revit’s developers that they have created a software popular enough that others have developed programs to overlay […]
May 22, 2010
In its future-gazing “Fast Cities 2010” profile, Fast Company provides a nod to Cleveland’s healthcare heavyweights—Cleveland Clinic, University Hospitals, Summa Health System—and Case Western Reserve University for helping establish BioEnterprise. BioEnterprise is what many mid-sized cities (the Baltimores, the Charlottes, the Denvers) covet: a legitimate start-up incubator; in this case, for healthcare. Incubators, which lead to innovation hotspots […]
May 20, 2010
Is it good customer service to require a husband to call a hospital ‘hotline’ and supply a patient code to receive a status update on his wife? No. Yet this is what was asked of me recently. This particular facility is not Grand Central Station, mind you; more importantly, it is not a reasonable application […]
May 18, 2010
Energy usage and the industry of energy production can be parsed many different ways in relation to building design, engineering and construction. The currently active LEED programs deal mainly with new construction, although new construction is a very small fraction of the existing inventory of our built environment. Prevailing thought on how to save energy for […]
May 17, 2010
See previous post “Traits of Your Dream Team, Part I“ What makes a Dream Team? A Dream Team is a project team composed of members that share the same vision for a project. Not all projects can have a Dream Team, but we hope and try. They are people you might hire for your organization […]
May 13, 2010
Pick up any business magazine and it is easy to find an article about a company misstep in customer service (or as Clark Howard likes to say, “Customer No Service”). Customer relations is so important today because in most industries with normal competition, a customer can find a better option if they feel they had […]
May 11, 2010
Just a reminder: the draft LEED for Healthcare Rating System’s second public comment period will end in one week, next Tuesday, May 18. Much anticipated, LEED for Healthcare will combine the best of both sustainable worlds: USGBC and Green Guide for Healthcare expertise. After the comment period expires, comments will be incorporated into the draft and hopefully, […]
Owner's Toolbox 
May 29, 2010
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