Browsing All posts tagged under »retail healthcare«

Retail Healthcare Open for Business

July 22, 2014


Retail healthcare has been a trending topic of discussion, growing in prominence over the past four plus years.  At first, it was a novelty:  can healthcare learn from retail?  Should they? Then there were baby steps, like mimicking, for healthcare adopting retail:  creating clinics (bringing care to the customer), increasing social media presence (branding), and improving […]

Healthcare: Where the Cool Kids Hang

February 10, 2014


Healthcare is the place to be.  Want proof? Healthcare is adapting retail concepts to help solve way finding problems, so says the Wall Street Journal.  A hospital as hip as an airport or mall?! Healthcare, and wellness, are a #1 venture capital target for disruptive innovation and entrepreneurial investment—especially outsiders. Healthcare is interesting enough to […]

Walmart in HC: the Stats

August 8, 2013


Numbers carry a certain weight that words cannot. Walmart received many mentions at the ASHE Annual Conference two weeks ago in Atlanta. None of those passing references were nearly as powerful as a few statistics on Walmart in one of the sessions I attended, and how Walmart plans to change the face of healthcare. Two […]

Loyalty is Dead—Even in Healthcare

April 30, 2013


Retail healthcare is advancing in sophistication, and this is a good thing. Healthcare providers continue to reach out more into the community with outpatient services, going to the people—this is progressive.  Historically, most hospitals have played from a position of strength in the healthcare delivery relationship:  patients come to us. Hospitals continue to become more […]

Solidify Infrastructure Before Expansion

November 7, 2011


As many retail enterprises are aware, whether their eyes are on IPOs or simply survival, growth too fast can be the kiss of death. Hospitals and healthcare systems poised to do battle in suburbia and elsewhere via the outpatient clinic model, likewise, have much more to think about than simply location, location, location. Retailization themes […]

Food Trucks Offer Retail Healthcare Hints

June 8, 2011


If the term food truck is foreign to you, let me catch you up on one of the hottest food and entrepreneurial trends in the past three years, and see if you can make the parallels to retail healthcare. A food truck is the generic term for a mobile vehicle (could be a converted camper […]

Retail Healthcare and Situational Shopping

February 25, 2011


Research shows people spend more money when they shop “situationally”. Situational shopping is defined as purchasing items as a side activity to doing something else. An example would be surfing the web on a smart phone for a restaurant phone number and then buying tickets to a concert in the middle of your search. To […]