Browsing All posts tagged under »legacy relationship«

Do We Pay for Precision?

August 15, 2014


Earlier this week, I had the occasion to visit Milwaukee.  The trip was a mixture of business and pleasure. Including the airline arrival, I was able to sample four separate modes of transportation by limiting myself to the urban core during my stay. What I noticed from each of the experiences was how drastically they differed based on my […]

Loyalty is Dead—Even in Healthcare

April 30, 2013


Retail healthcare is advancing in sophistication, and this is a good thing. Healthcare providers continue to reach out more into the community with outpatient services, going to the people—this is progressive.  Historically, most hospitals have played from a position of strength in the healthcare delivery relationship:  patients come to us. Hospitals continue to become more […]

An Institution at Your Institution

February 17, 2012


A couple weeks ago I met with a Vice President of Operations at a medical center in a town of about 20,000. We were discussing recent project history and she noted with pride that her hospital has been using the same architecture firm that built the hospital over 45 years ago. In this day and age, it is […]