Browsing All posts tagged under »airline industry«

Do We Pay for Precision?

August 15, 2014


Earlier this week, I had the occasion to visit Milwaukee.  The trip was a mixture of business and pleasure. Including the airline arrival, I was able to sample four separate modes of transportation by limiting myself to the urban core during my stay. What I noticed from each of the experiences was how drastically they differed based on my […]

Healthcare Culture Can’t Hinder Improvement

March 16, 2012


AirTran happens to fly where I need to go lately, so I have flown with them quite a bit. On a recent trip, I was watching the ground crew prep us for take-off and saw a very appropriate use of Lean design in action.  I looked on the ground and saw several areas striped off on […]