Where Will Your PD+C Break?

Posted on February 21, 2014


According to SquareTrade, a warranty company, broken smart phones have cost Americans $13 billion over the past five years.  Of those accidents leading to phone death, over half most recently occurred in the home. Along with SquareTrade’s data, Fast Company included a graphic in a recent issue that showed where our latest iPhone or Android home-based tragedy is most likely to occur.  The stats:

  • The majority of Androids’ demises are in the living room, while iPhones’ losses are in the kitchen—both 21%
  • iPhones and Androids fall in the toilet and are left on car tops equally often, 9% and 6%, respectively
  • More than 10%  of both iPhone and Androids don’t escape a meeting with the driveway
  • Nearly 15% of both types are victimized in the bathroom…in a way other than a swim in the toilet

This might appear to be useless info for your average hospital Director of Planning Design & Construction (PD&C).  Let’s couch it in hospital administrator language.  We talk about iPhones and Androids above, but imagine it is Construction Management at Risk (CM) and Integrated Project Delivery (IPD) and we are talking about how projects lose money.

If smart phones cost Americans $13 billion over five years, that’s about $2.6 billion a year lost from mishaps using a $400 device.  How much do you think is lost annually in healthcare PD&C project dollars due to “breaks”…if the average project is $250,000?  $2 million?

There is no denying an air of predictability surrounds project failures.   Just the other day I was trading laments with a colleague about pulling proposals together, and how a team can start out strong but struggle to make a first draft deadline—a simple misstep that leads to disaster.

There may be an infinite number of ways to screw up a project, but statistically I bet there are only a few that happen with frequency to your system.   Like the issues above, they are probably right in your “home”:  under your nose, in the environment you work in every day and know like the back of your hand.

It could be mistakes on the hospital side, maybe in the selection process, or ultimately mistakes by the team you hire that create a broken project.  Blame aside, it’s those handful of foreseeable pitfalls you want to identify and avoid (and ultimately fix) before you and your hospital are stuck like a teen without texting.

Posted in: Project Cost